Speaker & Session Details


APCO International Workshop: Active Shooter Incidents for Public Safety Communications

Monday, November 4: 8:00am - 4:00pm

Active shooter incidents and the response to them pose several unique concerns for all facets of public safety including public safety communications. Many issues make responding to an active shooter incident more difficult than other armed subject calls or violent in-progress incidents. These types of incidents historically have garnered extensive media coverage and public scrutiny and have become a pertinent threat to public safety. As with any other type of emergency situation, the telecommunicator plays a vital role in the response to active shooter incidents.

APCO International Workshop: Crisis Negotiations for Telecommunicators 2nd Edition

Monday, November 4: 8:00am - 4:00pm

Crisis situations differ from the daily emergencies that today’s public safety telecommunicators handle. Hostage situations, barricaded subject incidents and suicidal callers, among others, require an advanced level of training for the telecommunicator to handle them successfully. This course will build on the knowledge, skills and abilities inherent in basic telecommunicator training programs to educate the public safety communications professional on the most effective way to receive and process calls involving crisis situations and to ensure they fulfill their role as a vital component of the overall public safety response.

Member Fee:   $255.00CAD per course

Non-Member Fee: $280.00 CAD per course

Check back soon for updates on session speakers!